搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I keep loosing my wifi everytime I start up Firefox, Have any answers why this is happening?

  • 1 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

Every time I try to get on to my internet. After a few minutes of opening Firefox my computer looses internet connection. I can go into my settings and turn off my WiFi and turn it back on again and it will start working again, until I get back onto Firefox and then after a few minutes I loose the connection again. I can go onto utube and this does not happen, but if I am using firefox and trying to look at something my internet will just shut down. Can you please help me? I can not find out what is wrong. I have tried trouble shooting the problem, but it says everything is ok. I hope you can help. Thank you for any advise you can give me. Thank you.

Every time I try to get on to my internet. After a few minutes of opening Firefox my computer looses internet connection. I can go into my settings and turn off my WiFi and turn it back on again and it will start working again, until I get back onto Firefox and then after a few minutes I loose the connection again. I can go onto utube and this does not happen, but if I am using firefox and trying to look at something my internet will just shut down. Can you please help me? I can not find out what is wrong. I have tried trouble shooting the problem, but it says everything is ok. I hope you can help. Thank you for any advise you can give me. Thank you.

所有回复 (1)

more options

Does Firefox connect to the web at all?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?