Can not open email (outlook) unless I clear history then log back into outlook
I have been using Firefox for months without any problems. All of a sudden, when I try to open my Outlook email I get error message that Firefox can not open that site and to try later. If I clear the history, I then can log back into Outlook and get the mail. When I use IE Outlook opens right up. After opening Outlook in Firefox and then closing it out, I once again have to clear the history to open it again. Nothing has changed on computer, no new programs added and no programs deleted (other than Firefox deleted now so I can mail without all the hassle)
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Are you only clearing history or are you clearing cache and cookies?
What is the full error message?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Andrew said
Are you only clearing history or are you clearing cache and cookies?
Ckearing everything. Cookies, cache, download history, everything
Ckearing everything. Cookies, cache, download history, everything
Did you do the "Safe Mode" section?