I updated Firefox, but the old version is still running and the new version doesn't have my bookmarks?
And I read that I have to "trash" my old version of Firefox, but when I look in my "programs" to uninstall, it is not there. Really tired of incomplete and vague instructions. I am not a computer nerd and do not know what to do unless specifically told step by step. Thank you
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Check the programs that are on your computer
Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.
• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
If the above did not help, do this; Open the Task Manager. Look for the old Firefox program under Processes. When you find it, right click and select Open File Location. Once the file browser comes up, copy the address bar and post it here. Now do the same with the new Firefox. Don't do anything yet, just in case.
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/