Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot access my email from hotmail. I also cannot log out of hotmail.

  • 1 èsì
  • 24 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Svetlana

more options

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail.

However I am able to do so using Safari -- so I am assuming it has to do with Firefox.

This started happening after I tried to download a free trial off of 1password for mac.

Do you have any suggestions? Thank you -- Joseph

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail. However I am able to do so using Safari -- so I am assuming it has to do with Firefox. This started happening after I tried to download a free trial off of 1password for mac. Do you have any suggestions? Thank you -- Joseph

All Replies (1)

more options

You can try to look for anything 1password-related in Tools -> Add-ons and disable it. Then, clear cookies and cache as described at How to clear the Firefox cache and Clear cookies and site data in Firefox.