![I-Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Cannot Upload Images
Since version 20.0.1 I am unable to upload attachment images to any of my forums. It will just give me an error this will vary from forum to forum depending what software they running. I am now on version 22.0 and I still have the same issue. If I use Google Chrome I do not have the same issue at all.
All Replies (10)
Which security software (firewall, anti-virus) do you have?
Make sure that it isn't blocking the uploading of the images.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
I am running Kaspersky but as I say Google Chrome seems to work but let me check it out as you say thanks
also go to the actual folder...look under security and make sure they is nothing there blocking admin access or changes////
Just tried it with Kaspersky disabled and it still does not work. I think I must just uninstall FF and be done with it
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
I compleatly uninstalled FF and reinstalled it without any adon installed same issue. I also now tried the safe mode same thing
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Ilungisiwe
Ok I once again completely removed FF. I downloaded V19.0.2 and installed it fresh. Without loading anything else I still have the same issue. So now I have no idea what it could be
Make a new profile then try and see if it works.
Ok I fixed it. Reinstalled flash player now it works. Thanks for all the help on this it had me stumped for a bit lol