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I can't use my HP Envy 4520 printer, while using the firefox web browser. Why?

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When I "right-click" to print anything(while using the firefox web browser), there is no "print" option button in the list. I have a HP Envy 4520 printer and a Windows 10 Operating system on my Lenovo G50 computer. When I use the Google Chrome web browser, the printer works fine.

When I "right-click" to print anything(while using the firefox web browser), there is no "print" option button in the list. I have a HP Envy 4520 printer and a Windows 10 Operating system on my Lenovo G50 computer. When I use the Google Chrome web browser, the printer works fine.

Isisombulu esikhethiweyo

Hi, open the 3-bar menu > Print. Or, in Customize mode, you can drag the Print button to a toolbar - Customize Firefox controls, buttons and toolbars.

If the button isn't there, try disabling your AdBlocker Ultimate extension (3-bar menu > Add-ons > Extensions) and try https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

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Isisombululo esiKhethiweyo

Hi, open the 3-bar menu > Print. Or, in Customize mode, you can drag the Print button to a toolbar - Customize Firefox controls, buttons and toolbars.

If the button isn't there, try disabling your AdBlocker Ultimate extension (3-bar menu > Add-ons > Extensions) and try https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Ilungisiwe ngu Scribe

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It worked perfectly. I used the first method(open the 3-bar menu>Print). Thank you very much, Scribe. Your help means a lot to me.