Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error msg when loading videos built into web page

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Paul

more options

I always view stories on www.smh.com.au

Since downloading Firefox I get an error when pages load with inbuilt videos.

The error message is error code: Media_ERR_SRC_NOT_SUPPORTED

I always view stories on www.smh.com.au Since downloading Firefox I get an error when pages load with inbuilt videos. The error message is error code: Media_ERR_SRC_NOT_SUPPORTED

All Replies (1)

more options

Hi

I tried that page (on my desktop copy of Firefox) and got the same message, but it soon stopped and the video played.

You may wish to try to loading the page in desktop view. You can read more about how to do this here.

I hope this helps, but if not, please come back here and we can look into a different solution for you.