Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Erased bookmarks and browser history

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Dropa

DaveTbongo
DaveTbongo
more options

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc. Can i still get back that information?

All Replies (1)

Dropa
Dropa
more options

If there is no synced device to backup or get the data from everything is gone since doing complete reinstall macOS or Windows O/S everything is gone. Unless they somehow backup your drive but sounds like they didn't do that even. So without a synced device to fall back to the fault lies with Apple support to take the compliant to.

James moo ko soppali ci