Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Chris Ilias

more options

Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

Every time I turn off or reboot my iMac, I have to reinstall Firefox from scratch. What is wrong?

Saafara biñ tànn

Hi Doug, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer, which then gets ejected when you restart macOS.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

Hi Doug, I suspect that you tried dragging the DMG file to the Applications folder, or you ran Firefox from the installer, which then gets ejected when you restart macOS.

Could you try the instructions in the following article: How to download and install Firefox on Mac Specifically, you need to drag the application from inside the disk image to the Applications folder, then run Firefox from the Applications folder.