Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I keep losing all personalization on the Yahoo Toolbar and the Menu bar

  • 3 відповіді
  • 3 мають цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

Angifitz
Angifitz
more options

Every so often I lose all of my customization on my Yahoo toolbar and my navigation bar. I've cleared the cookies and the cache... Sometimes the personalization comes back and sometimes (like today) it doesn't.

I also can't get a preview of .PDFs I upload to the Google Docs anymore, when I used to be able to.

I have the latest versions of everything installed. All of these functions still work properly in IE, which is why I think the problem is with Mozilla.

Every so often I lose all of my customization on my Yahoo toolbar and my navigation bar. I've cleared the cookies and the cache... Sometimes the personalization comes back and sometimes (like today) it doesn't. I also can't get a preview of .PDFs I upload to the Google Docs anymore, when I used to be able to. I have the latest versions of everything installed. All of these functions still work properly in IE, which is why I think the problem is with Mozilla.

Усі відповіді (3)

the-edmeister
the-edmeister
  • Moderator
more options

You probably have other extensions installed that "don't play well" with the Yahoo Toolbar. Or maybe the Yahoo Toolbar is the issue??

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

IMO, the first step would be to disable the Google Toolbar extension, and see if that was causing the corruption on the other Toolbars. The GTB extension is known to cause all sorts of problems.

Angifitz
Angifitz Власник питання
more options

Did that and cleared cookies/cache again and restarted Mozilla. No help. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Corrupt_localstore.rdf