Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Emails to gmail eddresses fail

  • 3 відповіді
  • 0 мають цю проблему
  • 4 перегляди
  • Остання відповідь від david

more options

After some intermittent problems, hopefully solved, I am now left with one main problem. When I send an email to agmail eddress it fails, saying something about SPF having a hard fail and no DDKM, whatever that means. If I send emails from webmail ro my iPad they get through. Can this be solved, please?

After some intermittent problems, hopefully solved, I am now left with one main problem. When I send an email to agmail eddress it fails, saying something about SPF having a hard fail and no DDKM, whatever that means. If I send emails from webmail ro my iPad they get through. Can this be solved, please?

Усі відповіді (3)

more options

What those messages are telling you is that Gmail sees your email address as insecure. The SPF and DKIM refer to settings that need to be in your server (not in Thunderbird). I suggest you share these messages with your email provider to get it fixed. Google (and many other email providers) have been getting tougher in past couple of years on security, and your issue has been posted here regularly as others have had the same problem. (Brief overview: Gmail sees your email address as johndoe@xxx.com, but also sees that the email account is hosted at zzz.com. The server at zzz.com has no indicators that your account is hosted there, so Gmail refuses the message.)

Корисно?

more options

I was afraid that you would see it that way. The people who look after my domain have put an SPF in and say there is no more they can do, but i should talk to the people who provide my email The people who provide my email say everything is satisfactory. So in some ways a problem with Thunderbird was my penultimate hope!

Корисно?

more options

I regret you are not getting the help you need. Here are two links to give a bit of a tutorial. You cannot do this yourself unless you have a self-hosted email account: https://www.cloudflare.com/learning/email-security/dmarc-dkim-spf/ https://www.howtogeek.com/devops/dkim-dmarc-and-spf-setting-up-email-security/

Корисно?

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.