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Why can't I log into Reddit?
I am on a Mac. I am unable to log into Reddit using Firefox, no problem with Safari. The error message I get is:
an error occurred (status: 0)
Seçilen çözüm
Possibly some information the page expects to receive was not receive, or there was a problem with corrupted cookies.
If the site is generally known to work in Firefox, these are general suggestions to try when it stops working:
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache
If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Command+r to check progress.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button
In the dialog that opens, the reddit.com should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.
Then try reloading the page. Does that help?
Bu yanıtı konu içinde okuyun 👍 0Tüm Yanıtlar (2)
Seçilen çözüm
Possibly some information the page expects to receive was not receive, or there was a problem with corrupted cookies.
If the site is generally known to work in Firefox, these are general suggestions to try when it stops working:
Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache
If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Command+r to check progress.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button
In the dialog that opens, the reddit.com should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.
Then try reloading the page. Does that help?
THANK YOU! Your solution worked!