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Firefox crashes every time I try to use private browsing

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  • 14 have this problem
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  • Last reply by cor-el

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Firefox works fine until I try to use private browsing. As soon as the "Start Private Browsing" screen appears, FF crashes.

Firefox works fine until I try to use private browsing. As soon as the "Start Private Browsing" screen appears, FF crashes.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

You can also check http://kb.mozillazine.org/Locked_or_damaged_places.sqlite


If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, just like you open a website.

See: