Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not responding

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Bithiah

cox.barbara
cox.barbara
more options

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do to speed it up?

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do to speed it up?

All Replies (3)

Bithiah
Bithiah
more options

Hey there!

Please see the following article:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Hope I helped!

Kind regards,

Bithiah

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Bithiah
Bithiah
more options

Hey there!

If your problem is fixed, please mark an answer as the solution to let others know that this question is solved. Thank you!

Kind regards,

Bithiah