ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

New Computer

  • 6 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย James

more options

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

การตอบกลับทั้งหมด (6)

more options

Thank you. I have already tried points 1,2, and 5 but no success. I'll give the others a try.

more options

Also try downloading a different version of Firefox or Waterfox.

more options

Different version? I assumed that the version I downloaded yesterday was the latest and greatest.

more options

Different as in Dev, Beta, or Nightly.

more options

Thanks for the help but it looks like I may need to connect with Mozilla Support.

more options

Charlie said

Thanks for the help but it looks like I may need to connect with Mozilla Support.

This is a thread on the Mozilla Support Forum. There is no direct support by chat, email or phone.

The poster Mike was copy+pasting rather outdated responses from a AI chat bot.