Send message failed -- no other error
I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.
การตอบกลับทั้งหมด (12)
Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?
Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.
Hi Christ1, I tried safe mode and I tried temporarily suspending anti-virus monitoring. Thunderbird continues to fail. Receives messages perfectly well, it is only send that has issue.
Is there anything related in the error console (CTRL-Shift-J) when you attempt to send a message? Please clear the console prior to trying.
window.controllers/Controllers is deprecated. Do not use it for UA detection. 2 blank NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149 mailnews.send: NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.createUnique]
createMessageFile resource:///modules/MimeMessage.jsm:76 createAndSendMessage resource:///modules/MessageSend.jsm:134 CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6383 GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6299
MessageSend.jsm:136:32 mailnews.send: Sending failed; , exitCode=2152857618, originalMsgURI=imap-message://ldscottconsultingllc%40gmail.com@imap.gmail.com/INBOX#161791 MessageSend.jsm:337:32 WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17
So there definitely is something related to sending, but I'm not quite sure what it means.
WebGL context was lost.
I'm somewhat guessing here - is hardware acceleration enabled in your Thunderbird settings? If so, try to turn it off.
Turned off hardware acceleration. Same error recurred. Thank you for your continued suggestions.
Lost "just about anything" is often related to antivirus scanning. However if windows safe mode with networking did not allow sending on a wired connection (Windows has no wifi on safe mode) then more detailed logging is probably the next step.
Enable logging in the config editor Set mailnews.smtp.loglevel, string, to All Then check the error console for a more verbose reporting of mail sending.
Generally I suggest open the error console first, clear it. Then try sending and right click in the console and copy everything and paste it into a reply here. That mostly limits the stuff from the console to relevant time and place stuff.
I have the same problem, but on Ubuntu 24.04 (on an HP Envy laptop). It may have started after upgrading from Ubuntu 23.10 to 24.04. I have 5 accounts, all can receive and none can send. With the same settings I can send and receive on my desktop. Thunderbird 115.12.2, Ubuntu 22.04. Today I uninstalled Thunderbird and removed leftover folders ~/.thunderbird and ~/snap/thunderbird. I installed Thunderbird again, it is now 115.12.2. I added 1 account, can receive, not send. Error popup: "Sending of the message failed." Every send attempt results in 2 messages in the debug console: 15:30:56.883 mailnews.send: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]
createMessageFile resource:///modules/MimeMessage.jsm:76 createAndSendMessage resource:///modules/MessageSend.jsm:134 CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6392 GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6308 openWindowPrompt resource:///actors/PromptParent.jsm:163 receiveMessage resource:///actors/PromptParent.jsm:103 openPrompt resource://gre/modules/Prompter.sys.mjs:1187 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 alert resource://gre/modules/Prompter.sys.mjs:1334 alert resource://gre/modules/Prompter.sys.mjs:72 fail resource:///modules/MessageSend.jsm:352 createAndSendMessage resource:///modules/MessageSend.jsm:144 openWindowPrompt resource:///actors/PromptParent.jsm:163 receiveMessage resource:///actors/PromptParent.jsm:103 openPrompt resource://gre/modules/Prompter.sys.mjs:1187 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 alert resource://gre/modules/Prompter.sys.mjs:1334 alert resource://gre/modules/Prompter.sys.mjs:72 fail resource:///modules/MessageSend.jsm:352 createAndSendMessage resource:///modules/MessageSend.jsm:144
MessageSend.jsm:136:32
createAndSendMessage resource:///modules/MessageSend.jsm:136 openWindowPrompt resource:///actors/PromptParent.jsm:163 receiveMessage resource:///actors/PromptParent.jsm:103 openPrompt resource://gre/modules/Prompter.sys.mjs:1187 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 alert resource://gre/modules/Prompter.sys.mjs:1334 alert resource://gre/modules/Prompter.sys.mjs:72 fail resource:///modules/MessageSend.jsm:352 createAndSendMessage resource:///modules/MessageSend.jsm:144 openWindowPrompt resource:///actors/PromptParent.jsm:163 receiveMessage resource:///actors/PromptParent.jsm:103 openPrompt resource://gre/modules/Prompter.sys.mjs:1187 openPromptSync resource://gre/modules/Prompter.sys.mjs:1031 alert resource://gre/modules/Prompter.sys.mjs:1334 alert resource://gre/modules/Prompter.sys.mjs:72 fail resource:///modules/MessageSend.jsm:352 createAndSendMessage resource:///modules/MessageSend.jsm:144
15:30:56.885 mailnews.send: Sending failed; , exitCode=2147500037, originalMsgURI=mailbox-message://johnzondag%40home.nl@pop.ziggo.nl/Inbox#69 MessageSend.jsm:337:32
I've had the same error and eventually found that I was running Thunderbird as snap. It came preinstalled when I upgraded Ubuntu 23.10 to 24.04. Once I uninstalled the snap package and installed Thunderbird from ppa, everything worked fine. I'm running version 115.12.2. So for me replacing snap with ppa was the solution. The uninstall and install from ppa (or deb) is described well here: https://ubuntuhandbook.org/index.php/2024/03/install-thunderbird-deb-ubuntu-2404/
@johnzondag
You actually need to modify the sandbox settings in the snap, not change release types. You chosen distribution has adopted SNAP for all software, not just Thunderbird. Unless you get it right you will be back using Windows in a short time.
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