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Notifications do not disappear from the notification center upon email being read

  • 4 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย rastytheamateur

rastytheamateur
rastytheamateur
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Hello,

when a new email arrives, I get a notification which stays in the notification center. Unfortunately, when I open Thunderbird and read the email, the notification still stays in the notification center, it does not disappear even though the mail has been read already. I must click the "close/clear" button in the notification center every single time, which gets annoying.

I do not know whether it is a bug or not-implemented, but I would appreciate it to be fixed.

Thunderbird version: 102.10.0 (64 bitů) MacOS: 13.3.1

Hello, when a new email arrives, I get a notification which stays in the notification center. Unfortunately, when I open Thunderbird and read the email, the notification still stays in the notification center, it does not disappear even though the mail has been read already. I must click the "close/clear" button in the notification center every single time, which gets annoying. I do not know whether it is a bug or not-implemented, but I would appreciate it to be fixed. Thunderbird version: 102.10.0 (64 bitů) MacOS: 13.3.1

การตอบกลับทั้งหมด (4)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi rastytheamateur

I don't see this issue on my Mac running macOS 13.3.1 TB 102.10

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

Cheers! ...Roland

เปลี่ยนแปลงโดย Roland Tanglao เมื่อ

rastytheamateur
rastytheamateur เจ้าของคำถาม
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Hello Roland,

thank you for your response. Unfortunately, the issue remains even in the troubleshooting mode.

Other apps work well, I am facing this issue only with Thunderbird.

Rasty

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi again

I have no other solutions. Perhaps try seeing if there's anything in: macOS System Settings > Notifications > Thunderbird if you haven't already?

rastytheamateur
rastytheamateur เจ้าของคำถาม
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Nothing in there... But thank you for your help.