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all my passwords and logins are gone!

  • 21 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Jake

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have updated to current firefox suddenly all my saved logins and passwords are gone! what can I do? it seems as if I have a new profile.

have updated to current firefox suddenly all my saved logins and passwords are gone! what can I do? it seems as if I have a new profile.

เปลี่ยนแปลงโดย mariejos เมื่อ

วิธีแก้ปัญหาที่เลือก

Like I wrote above, you are running the Snap version and this version comes with restrictions about allowing files outside its own directories.

This is a directory in your home directory and you should open it in your file manager ('~' means home: i.e./home/<username>).

  • ~/snap/firefox/common/.mozilla/firefox/
อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (1)

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Where's my reply?

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