Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I received a message to update Java however the Java download will not install.

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย firestorm1

more options

Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64.

I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer.  Does Firefox still use Java.
Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64. I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer. Does Firefox still use Java.

วิธีแก้ปัญหาที่เลือก

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

more options

Thanks jscher2000, that answers my question. The message I received must have come on my IE browser. Again, thank you.