Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Updated to 38.3.0 now will not retrieve email from road runner accounts

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

dena0725
dena0725
more options

Since update to 38.3.0 my Thunderbird road runner email accounts will not retrieve emails. The status bar shows that it is connected to the pop-server.nc.rr.com but it hangs there, eventually times out without retrieving the emails. Uninstalled and reinstalled the application but it still won't work. The only extension was lightning and disabling it didn't help. The only add on active is flash player.

Since update to 38.3.0 my Thunderbird road runner email accounts will not retrieve emails. The status bar shows that it is connected to the pop-server.nc.rr.com but it hangs there, eventually times out without retrieving the emails. Uninstalled and reinstalled the application but it still won't work. The only extension was lightning and disabling it didn't help. The only add on active is flash player.

เปลี่ยนแปลงโดย dena0725 เมื่อ

การตอบกลับทั้งหมด (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10 - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

If problem goes away, then cause is something like antivirus or firewall software