Thunderbird Support Forum

hi,yesterday,THUNDERBIRD updated & since then,All My Sub Folders are Missing Do I try & Find the prior Version & Download it???? or Wait for the Persons at Thunderbird WAKE UP & Find that they STUFFED UP Please assist

Thanks Darryl

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

My calendar screen stretch blank screen to the end. If I use 2 screens it is better. It still stretch through second second. Bu I still have Monday, Tuesday and Wednesday. The rest is gone.

The problem go away when I use troubleshoot mode.

Please help me and give me advice.

Regards, Harris

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD)

I tried to copy some old sent emails to a folder I've used in the past (old sent) & TB crashed. When I restarted it, many of my subfolders were missing. They are all still showing in Local folders in profile. I deleted all msf files & restarted TB. Nothing.

How can I restore these folders? Hopefully that's possible! Thanks

I filter messages to move spam to my trash folder. I don't use the spam & junk functions.

I'm on some oddball's list who sends all their spam in bold italics and an uncommon font.

Easy to spot but it's easily 30 a day. I'd love to filter them. I don't see a 'by formatting' option.

Any ideas? Thanks!

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

So... just upgraded to 115.12.2, and I'm seeing that the columns have been removed -- and I don't see a way to re-enable them!

So on the main view, we now have a line.... from address with subject below, and then to the far right, the date/time.

Is there no longer a view with columns that we could more easily see, sort, move, etc?!

Example of new view is attached.

When I wanted to add a new subfolder to an existing folder, I think I used to right click on the folder under which I wanted to create a new subfolder. A menu would pop up with a line about adding a new subfolder. Now that option no longer appears. What happened, and how can I fix this, or how do I add a subfolder now?

Michael Tad Parks+, SSC 70741.2122@compuserve.com

Hi There,

After installing the new thunderbird release 15.12.2, i started getting alot of duplicates. i was messing around in the thunderbird layout etc There was a report about a damaged mailbox, but not the inbox. i think i was behind on compacting. Then i realized most of inbox was gone !

i tried the repair suggested in Thunderbird properties on the message summary index file .msf when i first noticed problem, i made copies both inbox and .msf currently:

Inbox itself is ~2Gb, but  Inbox.msf file size is 0 

i have copy of the Inbox, but copy of Inbox.msf is gone...

i reinstalled the latest thunderbird. but didn't help.

I took the advice of @Toad-Hall and uninstalled the flatpak version of thunderbird, then installed the version available as an rpm via dnf/yum and that worked. Life is good.

i'm running windows on a bootcamped macbook pro, windows 10 home. did i install correct version ? any other ideas ?

i have used thunderbird for many years and appreciate you'all for keeping it going !

thanks, Kathy

I don't know my password to open my email, how do I find it? I have had my email account for years never needed to sign in and now I'm out, I need help I have a lot of important messages waiting.

Not sure of the best way to ask this. I am using TB 102.13 on a win 7 pro desktop machine.

Cox recently ported my email acount to Yahoo. There are about 100K emails in my cox inbox that were ported to yahoo. After modifying the server settings in TB so that I can use TB with the Yahoo server (I use POP settings), TB now sees all of the 100K emails as new, and each time I click the "get messages" button it starts downloading all of the 100K emails. I closed out of TB to stop the download.

I am told that in order for TB to only download actual new emails from the Yahoo server, I must let this process run. However, my official TB inbox uses about 30 filters to place incoming emails into the correct folders as they are downloaded.

All I want is to download the emails currently on the Yahoo server into a new created "dummy" inbox folder so that after the massive download, I can delete the folder and get back to being able to use TB appropriately. Can someone provide a 'how to" for doing this? TIA

Hi everyone, My Thunderbird yesterday - without doing any unusual chances that know of - went weird. Whenever I open the programme now it shows a completely different interface and I can't navigate back in any way to the usual calendar, email, contacts. It also seems to be frozen, because when I click settings it doesn't open any window. I have attached a screenshot of how it looks now.

Could anyone help me out on how to get back to regular Thunderbird? I am also a bit worried of losing all my contacts / calendar.

Let me know if there's more info I can give from my end. Any help very much appreciated.

I've noticed that contacts disappear from my address book. On checking it seems Thunderbird is automatically deleting them!

This is unwanted behaviour.

I need it stopped.

tnx.

On Mac Sonoma 14.4, Thunderbird 115.12.2

When I try add my Gmail account or calendar account, the Gmail sign-in prompt page comes up but is entirely blank and does not load. When I restart my laptop I can sometimes get the page to load but when I allow my account to be connected, the next page does not load still. So the authentication process does not finish. The result is the same whether I enter my password on Thunderbird or not.

I have uninstalled and reinstalled Thunderbird, and downgraded to an older version. Same issue.

I am not sure if it is a Mac issue but I am only having the issue with Thunderbird.

I've noticed recently that addresses that were in my personal address book have disappeared, basically they've been deleted. This next bit is from memory so excuse the vagueness. The last time I looked for these I found them in a bin marked as "deleted by thunderbird".

What is going on?

I need these addresses back.

i have 2 desk top windows 10 comps and an ipad and i phone which all share the same email address. 1 comp works fine, the other desktop and ipad will send emails but not receive them, the iphone can send emails and sometimes receives them but not all the time. IMAP port 993 and ssl/tls with normal password. Disabling Avast anti virus did not fix it. any ideas?

I cannot send or receive messages on my Thunderbird a/c. I Believe I have to firstly update my email password from my supplier (Spark New Zealand) but to date I have been unable to do this. When I tried to do this on line Thunderbird indicated they did not recognize my email account at all. What should I do?

I don't seem to be able to self help very good anymore, can someone please take the time to teach me / guide me through the steps ?

1. 1 can I set up Thunderbird to receive my Gmail email, and if so, how do I proceed?
2. 2: How can I set up Thunderbird on my iPhone?

I appreciate your time!