Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox suddenly stop responding, after restart it comes up with the "that's embarrassing" page but whatever I click it would just become "Not Responding", Try to uninstall and reinstall too, still doing the same thing

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by John99

Firefox suddenly stop responding, after restart it comes up with the "that's embarrassing" page but whatever I click it would just become "Not Responding", Try to uninstall and reinstall too, still doing the same thing

Firefox suddenly stop responding, after restart it comes up with the "that's embarrassing" page but whatever I click it would just become "Not Responding", Try to uninstall and reinstall too, still doing the same thing

All Replies (1)

Try starting firefoxin safe mode

  • do not make changes in the first window just click on continue
  • if you see the embarrassing message use the restart option not the restore option

Part of the problem may be a multitude of sessionrestore files. These may be deleted, or if you may wish to try them later because they have important tabs stored rename them e.g. append .old to each files name. The files are in your profile. You are looking for files called sessionstore.js & sessionstore.bak and any numbered versions of those.