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Firefox suddenly stop responding, after restart it comes up with the "that's embarrassing" page but whatever I click it would just become "Not Responding", Try to uninstall and reinstall too, still doing the same thing
Firefox suddenly stop responding, after restart it comes up with the "that's embarrassing" page but whatever I click it would just become "Not Responding", Try to uninstall and reinstall too, still doing the same thing
All Replies (1)
Try starting firefoxin safe mode
- do not make changes in the first window just click on continue
- if you see the embarrassing message use the restart option not the restore option
Part of the problem may be a multitude of sessionrestore files. These may be deleted, or if you may wish to try them later because they have important tabs stored rename them e.g. append .old to each files name. The files are in your profile. You are looking for files called sessionstore.js & sessionstore.bak and any numbered versions of those.
- find the profile by using
Help -> Troubleshooting Information -> Profile Directory [Open Containing Folder] - see http://kb.mozillazine.org/Sessionstore.js
- http://kb.mozillazine.org/Session_Restore