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one user on this computaer cannot open Firefox or Thunderbird. Error message: cannot find profile.

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by cor-el

Firefox and Thunderbird won't start. 'your (Firefox/Thunderbird) profile cannot be loaded. It may be missing or inaccesible.' How do we restore the profile? It worked normally up to today.

Firefox and Thunderbird won't start. 'your (Firefox/Thunderbird) profile cannot be loaded. It may be missing or inaccesible.' How do we restore the profile? It worked normally up to today.

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