Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly, system produces a "microsoft image writer," freezes, then crashes when I try to print from a web page. This is new, just past week or so.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by Hasan

For the past week or two, when I desire to print from a web page or email and hit the "print" command, instead of my printer name the printer window displays 'microsoft document image writer." Then it asks me to save (in which case it appears in my documents) or print to file. Then, if it works, it produces a window with an image of the page. And once or twice, I can then print. But usually, it produces a blank screen, an endless hourglass, a "not responding" message, and then the blue screen of death.

For the past week or two, when I desire to print from a web page or email and hit the "print" command, instead of my printer name the printer window displays 'microsoft document image writer." Then it asks me to save (in which case it appears in my documents) or print to file. Then, if it works, it produces a window with an image of the page. And once or twice, I can then print. But usually, it produces a blank screen, an endless hourglass, a "not responding" message, and then the blue screen of death.

All Replies (1)

-> Problems printing web pages

-> [Firefox hangs]]

Check and tell if its working.