Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Iwish to uninstall Firefox 4.0 & return to Firefox 3.6 & need clear instructions to do this

  • 3 பதிலளிப்புகள்
  • 88 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by jackiepower

I do not like Firefox 4.0 -- I'm not sure what it is, but I can't back out of a web page like I used to on 3.6 Please give me clear instructions on how to uninstall 4.0 & go back to the previous version thank you

I do not like Firefox 4.0 -- I'm not sure what it is, but I can't back out of a web page like I used to on 3.6 Please give me clear instructions on how to uninstall 4.0 & go back to the previous version thank you

All Replies (3)

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data. For details on uninstalling see https://support.mozilla.com/kb/uninstalling+Firefox

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Thank you sooooo much! I've had so many problems with running Firefox 4 on Windows 7. I am very glad to get back to an earlier version that actually works!

Thank you, Tony E for helping me with this. I have not got the mental energy at this time to work out how to make Firefox 4 work so that I can listen to a radio station online, and have successfully worked out how to go back to Firefox 3.6 and can now listen successfully. Your instructions were clear for a limited computer user!!!! Thank you once again.

jackiepower மூலமாக திருத்தப்பட்டது