Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every time Firefox updates to 3.6.6 I lose the capacity to access the Internet. The start-up page say "Trouble loading page" and I must remove the updated version of Firefox and reinstall the old version?

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by the-edmeister

AnonymousUser
AnonymousUser
more options

When Firefox updates to 3.6.6 the start-up page never becomes set. Rather, a pop-up appears that says "problem loading page". all access to Internet through email, etc. is closed until I remove 3.6.6 and reinstall the old version.

This happened

A few times a week

== Firefox update to version 3.6.6

When Firefox updates to 3.6.6 the start-up page never becomes set. Rather, a pop-up appears that says "problem loading page". all access to Internet through email, etc. is closed until I remove 3.6.6 and reinstall the old version. == This happened == A few times a week == Firefox update to version 3.6.6

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this - http://support.mozilla.com/en-US/kb/Firewalls - and select your Firewall from the list to learn how to allow a new version of Firefox thru your Firewall.