![பயர்பாக்ஸ் logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Hotmail is unresponsive!
Hotmail is unresponsive! I can not navigate through my messages in my Hotmail Inbox. When i click an a message or anything else on the page; Nothing happens!
All Replies (2)
The most likely cause is cache or cookies:
- Bad item stored in the Browser Cache: Follow the steps at How to clear the Firefox cache.
- Bad cookie from the broken site: Clear cookies from the broken site by following the steps at Clear cookies and site data in Firefox.
For other steps to try, see Web sites look wrong
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems