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Lost Passwords After Refresh

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 16 views
  • Last reply by TechHorse

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop. I tried to follow the instructions in the FAQs to no avail. I do, however, have Firefox on another computer on my network. Is there a way to move the passwords? I can reinstall add-ons, etc.

I received a message about refreshing my Firefox. Before I did anything, it refreshed. I lost my passwords, etc. and a Old Firefox data folder was placed on my desktop. I tried to follow the instructions in the FAQs to no avail. I do, however, have Firefox on another computer on my network. Is there a way to move the passwords? I can reinstall add-ons, etc.

All Replies (1)

This link might help If you can access a profile folder that still contains the passwords.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_create-a-new-firefox-profile

see the passwords section for the files you need to copy into your new profile.