Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

junk filters over aggressive

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by linusr

T-bird 72.0b2, w10p. I don't know exact date of first occurance, but prob started no earlier than v71. The junk filter now puts emails known safe, from whom I have received emails before, into the junk folder. The "training" function seems to work less well, or not at all -- that is, I have marked the erroneously junked email as "not junk," but subsequent emails from same email address still get put into junk. I have also created specific filters for some of these incorrectly junked email addresses, but this takes a lot of time & my refinement to work. I request a toned-down "junk recognition function." Thank you.

T-bird 72.0b2, w10p. I don't know exact date of first occurance, but prob started no earlier than v71. The junk filter now puts emails known safe, from whom I have received emails before, into the junk folder. The "training" function seems to work less well, or not at all -- that is, I have marked the erroneously junked email as "not junk," but subsequent emails from same email address still get put into junk. I have also created specific filters for some of these incorrectly junked email addresses, but this takes a lot of time & my refinement to work. I request a toned-down "junk recognition function." Thank you.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you also marking non-junk messages per https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_tell-thunderbird-what-is-not-junk ?

Are you using whitelisting?

And, please post a screen shot of the junk folder message list before you remove the non-junk messages.

Read this answer in context 👍 0

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you also marking non-junk messages per https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_tell-thunderbird-what-is-not-junk ?

Are you using whitelisting?

And, please post a screen shot of the junk folder message list before you remove the non-junk messages.

Thank you Mr. Mery. I used this link https://www.makeuseof.com/tag/whitelist-email-addresses-thunderbird/

to put the problem junk emails into pers addr bk, and doublechecked his advice on junk settings for accts (no need to chg anything). I had already moved the falsely junked msgs to inbox -- including YOUR reply, also junked by t-bird on intake. So I can't provide the screenshot today. Will do if prob recurs. I presume your reply will continue to be junked, since I didn't "fix" (?) it as above. I also cannot locate where the "whitelist" settings are. I presume the makeuseof pg was instr. on whitelisting.

Most of the junk mail is (again?) coming in via my hotmail acct, which I set up to appropriately route most emails I get (true junk) via that acct. I don't know if MS provides fine or any tuning for free hotmail, & will check when time.

Also, what is the appropriate link to log in to here? FF is now routing via its link, which appears to be "the future."

Thank you.

I marked this as solved. I not only did as the answerer suggested, but noticed that Dev Builds addressed (a similar or same - hard to tell if it was only my ques) the issue, at abt the same, time, which was the overaggressive built-in junk training filter (Moz appears to have "repaired" it?). So I don't know who fixed it, but it's fixed. Thanks.