Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not getting logon or terms page when I connect to a public wifi

  • 6 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 29 views
  • Last reply by randy.waite

When I connect to a public wifi I get connected to their network. However, the terms acceptance page won't load, which means I can't agree to terms, which means that I cannot get connected to the internet. There was no problem through Tuesday, 12/10/19, but starting on Wednesday the terms pages quit loading.

When I connect to a public wifi I get connected to their network. However, the terms acceptance page won't load, which means I can't agree to terms, which means that I cannot get connected to the internet. There was no problem through Tuesday, 12/10/19, but starting on Wednesday the terms pages quit loading.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

After trying 4 different browsers, I went back into (again) my Windows settings. After reapplying various settings, I tried again ... and was successful this time. Thank you very much for responding to my needs - I deeply appreciate your efforts.

Read this answer in context 👍 0

All Replies (6)

Does it help at all to go to an unsecured address you haven't visited before, such as

http://example.com/

and let the wi-fi hotspot redirect from there?

That should avoid secure connection errors and also avoid any problems that could be caused by previously cached pages or old cookies.

I tried an unsecured address, but that didn't help (tried it at two different public wifi locations).

What do you get -- something like a site not found error, or connection timed out, or ??

My network status shows that I am connected to the network, but have no internet access.

randy.waite said

My network status shows that I am connected to the network, but have no internet access.

I understand that part, but what do you get when you try to load a page in Firefox? Or in Microsoft Edge?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

After trying 4 different browsers, I went back into (again) my Windows settings. After reapplying various settings, I tried again ... and was successful this time. Thank you very much for responding to my needs - I deeply appreciate your efforts.