Firefox not working with WooCommerce

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Last reply by FredMcD

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18/3/19, முற்பகல் 9:27

I have an established website that uses WordPress, BeaverBuilder and WooCommerce. Everything works fin on Chrome and Safari.

When using Firefox users cannot add an item to the cart.

We have tested and replicated this issue on multiple computers. Also does not work in Opera.

Thanks for any advice!

Robert

I have an established website that uses WordPress, BeaverBuilder and WooCommerce. Everything works fin on Chrome and Safari. When using Firefox users cannot add an item to the cart. We have tested and replicated this issue on multiple computers. Also does not work in Opera. Thanks for any advice! Robert

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I went to the website. When I click on 'Add To Cart,' a new window opens to the cart. But shows it is empty. I did this several times.

I had the same thing using Windows IE.

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Answer 1 · 2019-03-18 09:27:02

FredMcD

18/3/19, முற்பகல் 9:57

Please provide a public link (no password) that we can check out. No Personal Information Please !

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}