Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Seems I was forced to download a new version and now I cannot work

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 11 views
  • Last reply by Shadow110

I was tricked into downloading a new version of Firefox, but now I cannot use it for my work. I cannot login to my work websites. Fortunately I saved the old version

I was tricked into downloading a new version of Firefox, but now I cannot use it for my work. I cannot login to my work websites. Fortunately I saved the old version

All Replies (1)

There is nobody getting tricked to download Firefox unless it is a Scam/Malware. Firefox auto updates unless you un-tick the box under Tools --> Options Or you Open the Help --> About and it will start or say Restart.

I would think maybe you want to check : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware and https://www.malwarebytes.com/adwcleaner/ follow directions https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

If was a real download It might have to be configured to work with your Network : https://developer.mozilla.org/en-US/Firefox/Enterprise_deployment

You can download any version of Firefox you want : https://ftp.mozilla.org/pub/firefox/releases/

Please let us know if this solved your issue or if need further assistance.