Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saved Mail suddenly disappears

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 13 views
  • Last reply by John5930

This morning my saved mail folders have stars next to them and they are EMPTY! Where did my saved emails go? And how can I get them back???

This morning my saved mail folders have stars next to them and they are EMPTY! Where did my saved emails go? And how can I get them back???

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes, Normally the folder list has: folder_name(number of unread)

Now most of them have: folder_name(*number)

When I look inside, some folders are entirely empty in spite of the large number. Others have a few entries, but not nearly the right number. -John

Read this answer in context 👍 0

All Replies (2)

my saved mail folders have stars next to them

Can you explain that in more detail?

they are EMPTY!

See http://kb.mozillazine.org/Disappearing_mail

And how can I get them back???

If your messages cannot easily be restored you'll need to restore them from a recent backup of your Thunderbird profile folder you hopefully created on a regular basis.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes, Normally the folder list has: folder_name(number of unread)

Now most of them have: folder_name(*number)

When I look inside, some folders are entirely empty in spite of the large number. Others have a few entries, but not nearly the right number. -John