Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for IOS always ask to accept cookie policy even when cookie policy has been accepted.

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by jscher2000 - Support Volunteer

On all my IOS devices (iPhone 6, iPhone 5C, iPad 2), I have to continuosly accept the cookies notification despite already accepting the policy.

A screen recording from my ipad can be downloaded here:

https://my.powerfolder.com/dl/fiGYr5rKu64faKRW5HipDrRc/Firefox_IOS_Cookie_Acceptance_Error.mov

Anyone have any ideas how to overcome this?

Thanks in advance,

PJ D.

On all my IOS devices (iPhone 6, iPhone 5C, iPad 2), I have to continuosly accept the cookies notification despite already accepting the policy. A screen recording from my ipad can be downloaded here: https://my.powerfolder.com/dl/fiGYr5rKu64faKRW5HipDrRc/Firefox_IOS_Cookie_Acceptance_Error.mov Anyone have any ideas how to overcome this? Thanks in advance, PJ D.

All Replies (3)

That notification is coming from the website, not Firefox.

Usually sites remember that they showed you that cookie message by setting a cookie, which Firefox sends back to the site with every subsequent request. I think since the site recognizes you, Firefox must be sending cookies to the site, so it's not clear to me why it is confused about having already shown you that message.

On a desktop system, I would suggest clearing all cookies for that site in case they are corrupted or inconsistent, but I'm not sure how one does that on iOS.

I will add that you can clear cookies for ALL sites using the settings dialog: Clear browsing history in Firefox for iOS. Might be worth a try if this is making you crazy.