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hp pavilion x360 and keyboard touchscreen

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  • Last reply by kaworu83

Hello, I have a notebook, model Hp pavilion 11-n001nl touchscreen (http://support.hp.com/it-it/document/c04372366)

If I use the touchscreen and I tap on the bar of firefox, the keyboard doesn't pop up.

I'm using now windows 10 but the issue was in windows 8.1 too.

With chrome and I.E. the keyboard works flawlessly.

Could anyone help me?

Thanks.

Hello, I have a notebook, model Hp pavilion 11-n001nl touchscreen (http://support.hp.com/it-it/document/c04372366) If I use the touchscreen and I tap on the bar of firefox, the keyboard doesn't pop up. I'm using now windows 10 but the issue was in windows 8.1 too. With chrome and I.E. the keyboard works flawlessly. Could anyone help me? Thanks.

All Replies (6)

hi, this is a known issue that's currently worked on by firefox developers. in the meantime as a workaround you could right-click on the windows taskbar & enable the icon to invoke the on-screen keyboard.

philipp said

hi, this is a known issue that's currently worked on by firefox developers. in the meantime as a workaround you could right-click on the windows taskbar & enable the icon to invoke the on-screen keyboard.

Yes, I had enabled the icon previously in the taskbar because this was the only solution but this is quite disturbing. I think this is an old issue and I'm wondering when this problem will be resolved...

for progress, you can follow along/subscribe to bug 1007063

philipp said

for progress, you can follow along/subscribe to bug 1007063

The status says "RESOLVED FIXED ". I don't understand how? . Could you help me,please?

fixed in firefox 42 (that's an early alpha build at the moment) - it will take a bit until that fix goes into regular release versions...

philipp said

fixed in firefox 42 (that's an early alpha build at the moment) - it will take a bit until that fix goes into regular release versions...

OK I will wait for firefox 42. Thanks for your support. You are really incredible. I will always use firefox for the rest of my life. It's the best browser in the world. Best Regards