Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since the update to 38.0.5 when I click on a link with a PDF, no content is displayed.

CPStout1965
CPStout1965
more options

I've gone into applications and made sure that "Use Adobe Acrobat (in Firefox)" is marked as the action. No help. I've updated all the plug-ins. No help. I've restarted in safe mode, and tried to open a link that is a PDF. When I click on activate adobe plug-in, the PDF is displayed. When I start as normal, the PDF is not displayed.

I've gone into applications and made sure that "Use Adobe Acrobat (in Firefox)" is marked as the action. No help. I've updated all the plug-ins. No help. I've restarted in safe mode, and tried to open a link that is a PDF. When I click on activate adobe plug-in, the PDF is displayed. When I start as normal, the PDF is not displayed.

All Replies (2)

guigs
guigs
more options

Have you tried to disable the default pdf viewer -> View PDF files in Firefox or choose another viewer However it sounds like you did this already in your Application Settings. If this is corrupt you can change the mimetype File.

It might also be helpful to provide an example pdf url to further investigate. Thank you.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Do you have content filtering extensions such as ad blockers or tracking blockers? Those might require a little fine tuning of their settings.