Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 18 views
  • Last reply by Wayne Mery

gslover
gslover
more options

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task. Thunderbird is the latest version, 31.7.0, it updated itself automatically a day before the problem occurred. How ca I roll it back to the last version.

Thunderbird totally freezes a few seconds after it starts, using Xp, It was OK on Friday. Only able to get out using End Task. Thunderbird is the latest version, 31.7.0, it updated itself automatically a day before the problem occurred. How ca I roll it back to the last version.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Between 31.6.0 and 31.7.0 there would not be performance issues coming from THunderbird.

Start *Windows'* safe mode with networking enabled - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?