Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

partial or full update doesn't work

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Rea_fox

Hi,

I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

Hi, I try to upgrade to the latest version of Firefox (v.37) but (both in partial as in full update) I only see the window asking to run or save the installer and after that "nothing". The installer file "Firefox setup Stub 37.0.1.exe (238kb) is downloaded but doesn't seems to run. On this moment I already deleted the old version, so I have to work with IE

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply

Read this answer in context 👍 0

All Replies (3)

What I found out is that after clicking on the installer, I very briefly see the window with "Extracting" but it closes as quickly as it opens

Try this:

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Copied to desktop, at first installer didn't work, but using: Run as administrator solved it. Thanks for the reply