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I'm unable to open additional tabs to open another site...the "+" at the top of the page doesn't work.

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  • Last reply by cor-el

MSTalon2
MSTalon2
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I'm able to open sites from my toolbar but the "+" at teh top of the Mozilla homepage doesn't work. I cannot open another window to go to another site by using the "+" at the top of the page. If I try to open another site frm my toolbar, it replaces the current page.

I'm able to open sites from my toolbar but the "+" at teh top of the Mozilla homepage doesn't work. I cannot open another window to go to another site by using the "+" at the top of the page. If I try to open another site frm my toolbar, it replaces the current page.

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cor-el
cor-el
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We have recently seen reports about a Community Toolbar extension causing this issue with not being able to open a new tab.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window