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Bookmarks apears as usual between History and Tools, But it no longer apears as a drop down list and the 'Star' that adds new bookmarks is also gone. I at first thought a simple refesh would bring them back but no, then I tryed the 'help' advice but was o

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  • Last reply by the-edmeister

AnonymousUser
AnonymousUser
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Bookmarks apears as usual between History and Tools, But it no longer apears as a drop down list and the 'Star' that adds new bookmarks is also gone. I at first thought a simple refesh would bring them back but no, then I tryed the 'help' advice but was overly complicated but indicated that it was a fairly comon problen. I've now tryed system restore and re-install, still no drop-down Bookmark lists or options for creating a new list

Bookmarks apears as usual between History and Tools, But it no longer apears as a drop down list and the 'Star' that adds new bookmarks is also gone. I at first thought a simple refesh would bring them back but no, then I tryed the 'help' advice but was overly complicated but indicated that it was a fairly comon problen. I've now tryed system restore and re-install, still no drop-down Bookmark lists or options for creating a new list

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the-edmeister
the-edmeister
  • Moderator
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See this and provide the information. Probably caused by an extension: https://support.mozilla.com/en-US/kb/Using+the+Troubleshooting+Information+page

AnonymousUser
AnonymousUser கேள்வியின் உரிமையாளர்
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I have copyed and pasted the page your on-line help guide asked to look at Now what do we do next the information in using trouble shooting is not clear in proceding 

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Java Console
       6.0.03
       true
        

       Java Console
       6.0.05
       true
        

       Java Console
       6.0.07
       true
        

       Java Console
       6.0.13
       true
        

       Java Console
       6.0.14
       true
        

       Microsoft .NET Framework Assistant
       1.2.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       Java Quick Starter
       1.0
       true
       jqs@sun.com

       AVG Safe Search
       9.0.0.812
       true
       {3f963a5b-e555-4543-90e2-c3908898db71}

       AVG Security Toolbar
       4.002.023.004
       true
       avg@igeared

       RealPlayer Browser Record Plugin
       1.1.3
       true
        

 Modified Preferences

     Name

     Value

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       browser.tabs.warnOnClose
       false

       extensions.lastAppVersion
       3.6.3

       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729)

       keyword.URL
       http://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_uk&p=

       network.cookie.prefsMigrated
       true

       places.last_vacuum
       1273331916

       privacy.sanitize.migrateFx3Prefs
       true