Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

confirmation email code

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 15 views
  • Last reply by Terry

agg482
agg482
more options

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

All Replies (2)

Dropa
Dropa
more options

That would mean the Primary registered email on the Firefox account doesn't match the sync Firefox account. You need to verify which is the Primary Firefox account your trying to sync with.

Terry
Terry
more options

There have been several such reports. In the thread linked below, the user was able to get the problem fixed by creating a support reference.

https://support.mozilla.org/en-US/questions/1419188