Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for iOS 1.1 crashes on launch

  • 1 பதிலளி
  • 21 இந்த பிரச்னைகள் உள்ளது
  • 29 views
  • Last reply by guigs

Just installed v1.1, When I launch the app, it immediately crashes.

iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

Just installed v1.1, When I launch the app, it immediately crashes. iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi mke1138 ,

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports. 

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi mke1138 ,

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports. 

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component