Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

2FA Not working.

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

Alla svar (2)

more options

Google authenticator isn't a Firefox product but Google so your information how to use will have to come from Google support. What are you using to generate the QR code and scan?

more options

Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.