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My Safari program on my MacBook keeps getting a Popup Ad

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I installed Norton Security last week to get rid of a Popup Ad in Safari. It did. Now it is back and I can't use Safari. How do I get rid of it. The Norton Security program says I am protected and has just been scanned. How do I protect Safari?

I installed Norton Security last week to get rid of a Popup Ad in Safari. It did. Now it is back and I can't use Safari. How do I get rid of it. The Norton Security program says I am protected and has just been scanned. How do I protect Safari?

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I had the same thing I had to go into control panel uni stars program and completely remove app and all data passwords and emails All I use now is windows defender with malware protect also keep your widow and Microsoft up to date . I failed to do a few updates I now have errors in the default factory setting you can't reload I have had to send it manufacturers to either correct hidden NFTS files or I will have to replace it Hope this helps