Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

won't start up wont uninstall, cannot aces settings

  • 2 одговорa
  • 1 има овај проблем
  • 10 прегледа
  • Последњи одговор послао FredMcD

more options

I click on the fire fox icon and nothing happens, I try to uninstall and am told fire fox is still running, and with out the fire fox window I cannot access the settings. I have tried restarting my computer but no luck. I am having to use edge even though I like firefox because of this.

I click on the fire fox icon and nothing happens, I try to uninstall and am told fire fox is still running, and with out the fire fox window I cannot access the settings. I have tried restarting my computer but no luck. I am having to use edge even though I like firefox because of this.

Сви одговори (2)

more options

Hi shaia16, You can stop the Firefox is still running by opening Task Manager - Start -> Windows System -> Task Manager Click once on Firefox and select End Task in the lower right corner.

If you want to do a clean install see this article: Firefox keeps crashing at startup Scroll down to 'Try a clean install.'

Note: A clean install will not delete your bookmarks, saved passwords, add-ons or other personal information.

more options

I agree with My_Cheese.