Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox won't update anymore?

  • 5 përgjigje
  • 26 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga jraykc

kraver0
kraver0
more options

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox".

Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says:

Restart to Update (clickable) You are currently on the release update channel.

So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying.

Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier.

So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore?

Thanks. I look forward to your replies.

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox". Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says: Restart to Update (clickable) You are currently on the release update channel. So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying. Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier. So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore? Thanks. I look forward to your replies.

Zgjidhje e zgjedhur

I found the problem.

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (5)

kraver0
kraver0 I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

I found the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I've marked your above posted reply as the solution since you indicated that you found the cause of the problem.

If you still have questions then you can remove that solution.

jraykc
jraykc
more options

So, would you like to maybe post how you fixed the problem for other people's benefit?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check your security software?

jraykc
jraykc
more options

Mine was a rights issue. Logged in as administrator and updated fine.