Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Browser update bug

  • 4 përgjigje
  • 0 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Edward Elric

Edward Elric
Edward Elric
more options

Hello,

I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.

Hello, I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.
Foto të bashkëngjitura ekrani

Ndryshuar nga Edward Elric

Zgjidhje e zgjedhur

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

Edward Elric
Edward Elric I zoti i pyetjes
more options

This only a issue with Firefox I do not use google chrome.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I'm in linux with Firefox in Safe Mode plus ETP is off and get the same message. see screenshot Let me go see what happens in Windows...

Ndryshuar nga jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Zgjidhja e Zgjedhur

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

Edward Elric
Edward Elric I zoti i pyetjes
more options

I haven't tried it in safe mode yet but I'm going to try it however I tried to open it in Firefox troubleshoot mode but it still gives me the error.