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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

lost account information

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Dropa

atanaspehlivanov
atanaspehlivanov
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Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Krejt Përgjigjet (1)

Dropa
Dropa
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When you reinstall the PC anything that was on that PC is gone and is a clean install. So did you backup your login and bookmark before you did this? Firefox doesn't have a backup to restore any login or bookmark. And forgetting your firefox password and if the reset primary email can't be accessed then this is a Lost account and there's nothing more that can be done if the reset and password is forgotten.