Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Righthand scroll bar in my incoming email has disappeared.

  • 7 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga michaellax

more options

I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

Zgjidhje e zgjedhur

Krejt Përgjigjet (7)

more options

Zgjidhja e Zgjedhur

Does it appear in safe/troubleshoot mode (hold Option when launching TB)?

See https://support.mozilla.org/en-US/questions/1352889

Ndryshuar nga sfhowes

more options

HOlding down Option and restarting fixes the scrollbar issue. I have no addons or extensions. Please fix!

more options

Launch in safe mode, select 'Reset toolbars & controls', 'Make changes & restart'. Scrollbars visible?

more options

Thanks to those who sent me messages. They were very helpful.

more options

I tried starting up in safe mode to no avail. The scrollbars appear for about one second after opening the mail, but then disappear. The only way to scroll is to "select" the text down the page. I am on a Mac with 10.13.6 and TB 91.2.0.

more options

The above is the exact same issue I've been having. I was able to get my scroll bars back by going into Troubleshooting mode and selecting 'disable add-ons'. I don't know if that's disabled anything essential, but now I can scroll! I'm running in Troubleshooting mode at present.

more options

MacMini (2011) High Sierra 10.13.6 Thunderbird update to 91.2.0

Safe Mode give me a workaround; thank goodness!

But the problem returns after I scroll once, until I select another incoming email and then the scroll bar returns