Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

since update to V12 & Now V18 can't get from sprint account page to billpay page works under IE

  • 2 odgovora
  • 1 ima to težavo
  • 12 ogledov
  • Zadnji odgovor od joalbog

joalbog
joalbog
more options

gets to Sprint.com My Account site no problem but trying to go form there to the Pay Bill get a constant "Transferring Data" .

Stopping the load by selecting the "Stop Loading X" and the Back Arrow goes back to the My Account site.

Stopping the load by the back arrow displays the Pay Bill Site momentarily then returns to the My Account site.

Breaking the internet connection while trying to load brings up the Pay Bill site. It looks like Fire Fox is looking for something to finish the load that it is not getting from the Pay Bill site.

This works properly using IE

gets to Sprint.com My Account site no problem but trying to go form there to the Pay Bill get a constant "Transferring Data" . Stopping the load by selecting the "Stop Loading X" and the Back Arrow goes back to the My Account site. Stopping the load by the back arrow displays the Pay Bill Site momentarily then returns to the My Account site. Breaking the internet connection while trying to load brings up the Pay Bill site. It looks like Fire Fox is looking for something to finish the load that it is not getting from the Pay Bill site. This works properly using IE

Vsi odgovori (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I wonder whether it's a coincidence. When I try to load my statement from myaccountportal.sprint.com the throbber just spins and spins. One time when I reloaded using Ctrl+Shift+r to bypass cached files the page flashed before my eyes, but then cleared. Hmmm...

joalbog
joalbog Lastnik vprašanja
more options

Tried to reload with CTrl+Shift all it did was open anothe tab doing the same thing.